Data protection

cope of the personal data protection policy

This personal data protection policy covers any data processing that may take place when browsing or interacting on any of our websites or social media in which we are active (Facebook, Twitter, Instagram, etc.). Special information with respect to the use of social media is provided at the end of this document. This policy will also be applied to any internal procedure of the company that requires collecting data, whether on printed forms or by any other system.


In any of these media, you can consult information, and, in some cases, fill in forms, reply to surveys, take part in contests, send queries, send photos, make comments, etc..… and, therefore, provide us personal information. All processing is subject to our privacy policy.


Who is responsible for processing your personal data?

Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we hereby inform you that the personal data you provide will be processed by ROS GROUP, which comprises: ROS DUCTING, S.L.U., with corporate address at P.I. PLA POLIGER SECTOR NORD SAU 1, zip code 17814 SANT JAUME DE LLIERCA (GIRONA), Fiscal Identification Code B17052135, Email, and ROS CHIMNEYS, S.L.U., with corporate address at P.I. PLA POLIGER SECTOR NORD SAU 1, zip code 17814 SANT JAUME DE LLIERCA (GIRONA), Fiscal Identification Code B55289896, Email

What personal data is collected and for what purpose?

The table below itemises the personal data managed and their purpose.




Purpose and legal basis


Creating your account

First name, surnames, email and telephone number

Creating the account for making orders, justified by the contractual relationship.

Our company.


Name and email

Answer your query, justified by your prior request.

Our company



Sending marketing information, justified by your consent.

Our company

Working with us

First name, surnames, email and telephone number

Curriculum vitae

Management of a job bank, justified by your consent.

Our company




Our company.




Our company.




Our company.




Our company.




Our company.


You may revoke your consent at any time.


ROS GROUP uses tools to analyse user profiles, behaviours or preferences and subsequently make targeted campaigns based on these data.


Why do we use your personal data?

In this section, we explain the legal basis that allows us to process your personal data.

1.- In compliance with a contractual relationship. 

2.- When you give us your consent. 

3.- Based on ROS GROUP's legitimate interest to show you services, products and initiatives that may interest you.

4.- Compliance with obligations required by Law.

We remind you that you can revoke your consent at any time at the following address: and



Publication of photos or videos on the website or in the social media

Before publishing photographs or videos of our employees, customers, users or minors on the website or in social media or before collecting data to take part in a contest or before processing any other personal data, we first obtain the data subject's explicit, indisputable and informed prior consent, which, in the case of children under 14 years of age, is given by the parents or legal guardians.

When publishing these photographs, the principle of proportionality is observed, that is, they are only processed strictly for the purpose for which consent has been given.

Non-pertinent data

ROS GROUP warns you that, except in the case of legally appointed representatives, you cannot use another person's identity and disclose his or her personal data. Consequently, you should remember at all times that you can only provide personal data corresponding to your identity and they must be appropriate, relevant, up-to-date, accurate and truthful.

For how long do we keep your data?

ROS GROUP keeps your personal data for as long as may be necessary for the purpose for which they were collected. If the guideline is different from that stated in this policy, it is described in the appropriate document.


Who are your data disclosed to?

ROS GROUP will only transfer your data in those services in which this is indicated and in the cases provided for in a law.

No international transfers will be made of your personal data.


In case of social media, all the information and content published by the user will be communicated and shared with the other users who interact with the social medium in question, due to the service's intrinsic nature.

Security measures


ROS GROUP guarantees absolute confidentiality and privacy of the personal data that are collected and, to ensure this, essential security measures have been implemented to prevent tampering, loss, unauthorised processing or access and to guarantee their integrity and security.


As User, you undertake to make diligent use of your user name and password and not disclose it to third parties. Likewise, you undertake to inform the Company of any theft, loss or risk of third party access to your user name.


What are your rights when you give us your personal data?




Help channel


You can view the personal data managed by ROS GROUP




You can modify your personal data when they are inaccurate.


You can request removal of your personal data.


You can ask for your personal data not to be processed.

Restriction of processing

You can ask for restriction to processing of your data in the following cases:

-   While any challenge to your data's accuracy is checked.

-   WhenROS GROUP does not need to process your data, but you need them for the exercise or defence of legal claims.


You may receive in electronic format the data you have provided to us in electronic format.

If you think that we have not processed your personal data in accordance with the regulation, you can contact the Data Protection Officer at the address and

You can also file a claim with the Spanish Data Protection Agency (

In order to exercise your rights, you must include a copy of your National Identity Document or other document that provides proof of identity with your request.

Exercising your rights is free.



Social media

The social media's functioning is not under the ROS GROUP's control and, therefore, the information you publish will be shared by all the users who view it. As these media allow interaction with other users, we have provided below certain premises that you must take into account.

The purpose of using social media is to give visibility and disseminate the products developed by ROS GROUP.

In principle, the same data protection policy specified in this document is applied with respect to data collection, processing and transfer.

You must undertake to:

·         Not publish information that does not meet the requirements of truthfulness, public interest and respect for people's dignity. In particular, you will avoid any conduct that may violate the principle of non-discrimination on the grounds of sex, race, religion, ideology or any other personal or social circumstance, or may violate privacy, honour and self-image, and you are ultimately liable for the veracity and legality of the content you publish.


·         Not record or publish images, videos or any other type of record without the subjects' consent.


ROS GROUP does not identify with the opinions expressed by others or with the ideology of the profiles with whom you are friends on any social medium.


ROS GROUP reserves the right to delete from its social media any information published by others that violates the law, incites others to violate the law, or contains messages that affront the dignity of people or institutions. And to block or report the profile that has published these messages.


Recommendations to users

·         Review and read the social medium's general terms of use and privacy policy at the time of registering.

·         Learn the settings and use possibilities offered by the medium.

·         Make appropriate user profile privacy settings on the social medium.

·         Do not publish too much information about your personal and family life.

·         Be careful about publishing audiovisual or graphic content on your profile, particularly if images relating to third parties will be hosted.

·         Do not offer third parties' data without their prior consent.


The social media managed by ROS GROUP are:








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